FAQ

Frequently Asked Questions

Got a question?

We’re here to help.


  • What is TSC's track record for delivering high-quality cakes on time?

    Terri's Sweet Cakes has a proven track record of delivering high-quality cakes on time. Our team has been in the baking industry for over a decade, and we have successfully fulfilled hundreds of cake orders for a wide range of clientele, including individuals, businesses, and nonprofit organizations. We take pride in our efficient production process and our ability to meet tight deadlines without compromising on quality. We also have strict quality control measures in place to make sure that every cake meets our high standards and goes above and beyond what our customers expect.

  • Do you offer delivery?

    Yes! We offer delivery throughout Southern Illinois and St. Louis region. This covers up to 1 hour outside of the immediate STL area.

  • I need a last minute cake, how much are your rush fees?

    Booking in Advance:

    Book 2-3 weeks ahead to avoid rush fees.


    Rush Fees:

    $50 for orders placed 1 week before due date.

    $75 for orders placed less than a week before due date.


    We welcome all inquiries.

    Reach out to us at any time. Our friendly and professional team is ready to assist. Let's create your perfect cake together.

  • How far in advance should I place my order?

    For all specialty cakes, we require 2-3 week notice as we are typically booked this far in advance. But if you're wanting a simple 2-3 layer cakes, we can have those done by next depending on how full our calendar is. Just contact us for more info!

  • What is TSC's unique selling proposition?

    What makes Terri's Sweet Cakes stand out is that our cakes are creative and of high quality. We use only the finest ingredients and take great care in every step of the baking process to ensure that our cakes are moist, flavorful, and visually stunning. We also have a lot of different flavors and designs, including some that are vegan and gluten-free. Our team of experienced cake decorators are highly skilled and passionate about their craft, which is reflected in the quality of our cakes.

  • Do you require a deposit to place an order?

    A deposit of 50% is required for all orders over $100 to book your order for the day you selected.

  • Am I limited to the cake designs you have listed?

    Absolutely not! Feel free to checkout our extensive birthday cake portfolio. But if you have an idea in mind, submit for a custom cake quote with the details or picture of the cake you are wanting.

  • What additional value-added services can TSC's offer?

    In addition to our cake baking services, Terri's Sweet Cakes offers a range of value-added services to enhance our customers' experience. We provide delivery and setup services for an additional fee, so customers can focus on enjoying their event without worrying about transportation and logistics. We also offer complementary products, such as cupcakes, cookies, and other baked goods, to give our customers more options for their dessert table. Finally, we are always happy to work with our customers to create custom cake designs and flavors that reflect their unique style and preferences.

  • Do you have cakes ready for "same-day" pickup?

    Unfortunately, no. All cakes are baked and design to order. This is why it's crucial for you to contact us and book your order asap. But, if you are looking for our signature "Cake Cups", we have those available for delivery or pickup. Just checkout our online "Cake Shop"!

  • Do you provide cake tasting for special occasions cakes?

    We offer cake tasting boxes for a small fee. This will allow you to sample 6 different cake flavors.

  • What forms of payment do you accept?

    We accept all debit/credit cards, Cashapp, Venmo, PayPal, and Klarna. We DO NOT accept cash or EBT payments.

Share by: